Change is coming!
CONQA's login interface and process is being updated to better support our users and move away from having to request those pesky 'forgot password' emails when signing in on a new device.
What does this mean for you?
Most obviously, the look and feel of the login screen will be updated. See a comparison of the old and new screens below.
What will you need to do differently?
When you see the new screen, all you need to do is enter your username (this is the email of your CONQA account), which will trigger a one time code sent to your email. Grab this code and copy it to finish logging in. Here's how this will look:
If you would prefer to log in with your password, you can do this by selecting 'Try another way'
That's it! No more needing to remember passwords each time you log in, as long as you have access to the email.
When is it changing?
The refreshed login experience will be rolled out to users from mid-March, you will notice the new process next time you are prompted to log in to CONQA.
If you want to make the change sooner, you can log out of CONQA to prompt the new process to take effect.
Questions?
Reach out to our support team via live chat in app, or email us at support@conqahq.com
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