Customer Help Centre

Getting Started with CONQA

• CONQA App v Console
• Enable push notifications for the CONQA App
• Navigating between projects in CONQA
• Take photos on site or bulk upload photos/files using CONQA
• Create your CONQA profile

FAQs

• What is the Master List?
• How do I cancel my CONQA subscription?
• How can I add a new checklist template to my CONQA account?
• Can I upload videos to CONQA?
• Which app do I download?
• Can I have project admin access on a specific project?

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Making changes in CONQA

• Add folders and checklists in CONQA Console
• Delete and edit comments and photos in CONQA
• Delete checklists & folders in CONQA
• Renaming folders & checklists in CONQA
• Restoring deleted items in CONQA

Reporting & Matrices

• QA Report Centre
• Create and send QA Reports
• Different types of QA Reports
• Matrices in CONQA
• Saving/sending a Matrix as a PDF

Sign-Offs & Holdpoints

• Understanding Sign-off states
• How to send a Sign-off request
• Sign-off notifications in CONQA
• Resend an incomplete sign-off request
• Change a sign-off recipient
• Close outstanding sign-off requests

Managing Users

• Managing Users' account access
• Adding and removing account Users
• User roles & permissions

Managing Projects

• Archiving Projects
• Moving/Reordering Folders and Checklists in your Project
• Project Templates
• Folder Templates
• Creating complex Projects
• Creating new Projects

Checklist Templates

• Managing your Master List
• What is a Checklist Template?
• How to create a Checklist Template
• Template components
• Mandatory fields in CONQA

Project Settings

• Rename a Project
• Project Extracts in CONQA
• Archive a Project
• Managing your Project's Checklist Templates
• Managing User access to a project
• Custom coversheets for QA Reports

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Variations

• Variations

Lot Management

• Adding a Lot
• Bulk Importing and Updating Lots in Lot Management