Customer Help Centre

Getting Started with CONQA

• CONQA App v Console
• Enable push notifications for the CONQA App
• Navigating between projects in CONQA
• Take photos on site or bulk upload photos/files using CONQA
• Create your CONQA profile

FAQs

• What are the minimum device specs for using the CONQA app?
• How do I reset my password?
• Offline support
• How do I check which version my app is?
• Can I change my email address?
• What does the Status in the Project list mean?

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Issues

• Issues in CONQA
• Raising an Issue
• Managing Issues assigned to me

Making changes in CONQA

• Add folders and checklists in CONQA Console
• Delete and edit comments and photos in CONQA
• Delete checklists & folders in CONQA
• Renaming folders & checklists in CONQA
• Restoring deleted items in CONQA

Reporting & Matrices

• QA Report Centre
• Create and send QA Reports
• Different types of QA Reports
• Matrices in CONQA
• Saving/sending a Matrix as a PDF

Sign-Offs & Holdpoints

• Understanding Sign-off states
• How to send a Sign-off request
• Sign-off notifications in CONQA
• Resend an incomplete sign-off request
• Change a sign-off recipient
• Close outstanding sign-off requests

Managing Users

• Managing Users' account access
• Adding and removing account Users
• User roles & permissions

Managing Projects

• Archiving Projects
• Moving/Reordering Folders and Checklists in your Project
• Project Templates
• Folder Templates
• Creating complex Projects
• Creating new Projects

Checklist Templates

• Managing your Master List
• What is a Checklist Template?
• How to create a Checklist Template
• Template components
• Mandatory fields in CONQA

Project Settings

• Rename a Project
• Project Extracts in CONQA
• Archive a Project
• Managing your Project's Checklist Templates
• Managing User access to a project
• Custom coversheets for QA Reports

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Variations

• Variations

Lot Management

• Adding a Lot
• Bulk Importing and Updating Lots in Lot Management