Using Issues allows you to assign tasks to specific users, set due dates, and maintain visibility over all defects on a job, and their current status. Using Issues in CONQA ensures you can view, manage and resolve defects in a timely manner, protecting the quality of your work.

When users have an Issue assigned to them, they will be notified in app, with a notification they can click on to take them straight to the specific Issue.

To view Issues assigned in the CONQA app, open the desired project from your project list, and then go to the Issues tab, available at the bottom of the screen

Note: you will only see this tab if your account has been configured for Issues.

This will take you to a page titled 'My Issues.' Here you will be able to see all Issues that you have either reported, or had assigned to you.

The Action required tab will show Issues where the ball is in your court, and they are pending your action. All my Issues will show Issues where the ball is in your court, as well as Issues where you are set as the Responsible person. These pages will show the Issue ID, who it is assigned to, the state and due date.

You can click into the issue to see more details:

Below the details is is a feed of all updates on this Issue, including images and comments.

To view Issues in Console, open the project in account.con.qa and go to the Issues tab

This tab shows you an overview of all Issues against this project, specific insights, and quick navigation to each Issue status. This will show all Issues related to the project, regardless of the assigned to, or responsible user.

You can also export Issues as a spreadsheet for any reporting needs.

In the above image, the 'Ready to inspect' status has been selected, and all Issues with this status are displayed in the table at the bottom of the page. The Insights section can be collapsed if needed.

Clicking on the Issue will open up the Issue details in the side panel.