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View and Manage MFA Settings

Christina Hill avatar
Written by Christina Hill
Updated over a week ago

Multi-Factor Authentication can now be enforced for specific email domains within your organisation. Account Admins can view and manage the MFA status via Account Settings.

Before you begin the MFA setup in your account, CONQA will need to add the the specific domain(s) eg '@conqahq.com' you wish to apply MFA to your account. Please email support@conqahq.com with this information.

Account Setup

Once the above has been completed head to 'Account Settings' and select 'Authentication' from the left hand menu. You will see the domain(s) for MFA setup. Select 'Require MFA'

Select the timeframe of when you would like users to have the MFA setup complete and click 'Require MFA'

If you select 1 week or 3 days, users will be prompted to setup MFA when logging in to CONQA but can skip the setup until the deadline. After the deadline users will be unable to login with out completing the MFA setup.

Your MFA setup is now complete and you will be shown the date MFA will be mandatory.

To view the MFA status of a user go to your Account User list. On the right hand side you will see 'Req' which indicates that Organisational MFA has been setup but a user has not yet completed the setup.

User Setup

Existing users will be prompted to setup MFA when logging into CONQA.

If you haven't setup a password on your account you will be prompted to do this before setting up MFA. Depending on the deadline set by your organisation you may have the option to skip this until the deadline by using the 'Remind me later' button.

If you already have a password setup you will be prompted to setup MFA by scanning the QR code with your existing authentication app. Depending on the deadline set by your organisation you may have the option to skip this until the deadline by using the 'Remind me later' button.

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