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Adding and removing account Users

This article explains how Account Admins can add new users to their CONQA account and remove users who no longer need access.

Written by Lena Solomon

This feature is only available for Account Admins

Account Admins can add and remove users from their CONQA account in the settings tab in Console, as well as manage their CONQA user role and which projects they have access to. This can be done on desktop or from a phone browser.

Adding users on a desktop browser

Account Admins can add new users from the user list in Console > Settings > USERS

  1. Click '+ Add user'

  2. Add the user's email address

  3. Select the user role you want them to have

  4. Select which projects they should have access to

  5. If a user with that email address already exists in your CONQA account, you will be able to edit their user role and project access.

  6. Once you have added a new user, they will appear in your user table as a temporary state, until they complete their registration. Once a user has logged in for the first time, you will see the details they provided and their STATUS will change to 'Active'. If you need to send another invite email to a user, click "Re-invite" and they will receive a new onboarding email.

See more about user roles & permissions here.

Adding users on a phone

You don't need to be at a desktop to add users. If you're on site, you can do it straight from your phone browser:

  1. Go to account.con.qa in your phone browser

  2. Select your CONQA account then select the hamburger menu in the top left, then go to Settings

  3. Add the user (you'll follow the same steps as above — email address, user role, and project access)

See more about user roles & permissions here.

Onboarding new users

Newly added users will receive an email asking them to complete their profile and choose a password. Their CONQA login will be their email address and the password they choose.

They will be able to use this login to access CONQA Console (desktop) and the CONQA mobile app.

Remove a user

Account Admins can remove a user from their CONQA account, which will mean they will no longer be able to log in to that CONQA account on any device.

  1. Go to the user list in Console > Settings > USERS

  2. Click the trash can icon to remove the user

  3. Confirm you wish to remove the user​

Removing users.gif

Re-inviting users

If you need to send another invite email to a user you have already invited, you can click ‘Re-invite’ and we will send them a new invite email.

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